Privacy policy
hookie is a crochet design app. This policy explains what information hookie keeps, why, who helps us run the app, and the choices you have. hookie is published by hookie. Contact: myhookie.app@gmail.com.
What we collect
| Information | Why |
|---|---|
| Account: your name, email address and, if you sign in with Google, your Google account id. Your password is handled by Google Firebase and we never see it. | To create your account and sign you in. |
| Public profile: your display name, bio, profile photo (if you add one), who you follow. | So other makers can find and follow you. |
| Things you share: posts, photos, comments, likes, public projects, designs you share. | To show them to the community. |
| Private messages you send and receive. | To deliver them to the other person. Only the two people in a chat can read it. |
| Your private workspace: saved designs, projects and progress, yarn stash, hooks, settings, muted and blocked makers, and the "My people" list (names, birthdays, sizes and colours you enter for gifts). | To save your work across devices. Only you can see it. |
| Crochet together: your name, colour and progress in a shared project or challenge. | To show progress to the people in that group. |
| Reports: when you report a post, comment, profile or message, we keep the report, the reason and a short copy of the content. | To keep the community safe. |
| Problem reports: when something goes wrong in the app, or you use "Report a problem", we keep the error, the app version, the screen and the type of device and browser. | To find and fix bugs. |
| Yarn data: when you finish a project you can say how much yarn you used. This is saved without your name or account id. | To make yarn estimates more accurate. |
| Temperature blanket: the town you type in. | To look up daily temperatures (see Open-Meteo below). We don’t use your device location. |
What stays on your phone
Photos you use for "Try it on", "Photo to pixel pattern", "Colours from a photo" and "My own project" are processed on your device and are not uploaded, unless you choose to post or share them. The camera is only used while you are on the "Try it on" screen.
Who helps us run hookie
- Google Firebase (Authentication and Cloud Firestore) stores your account and app data. Firebase privacy.
- Google Play distributes the Android app.
- Cloudflare hosts the app’s website files.
- Google Fonts and jsDelivr deliver fonts and an open-source helper library (your device’s IP address is visible to them, like on any website).
- Open-Meteo provides weather history for the temperature blanket. Only the town name or its coordinates are sent.
Your data may be stored on servers outside your country. These companies process it only to provide their service to hookie.
We do not sell or rent your personal information and we don’t share it with advertisers. We may disclose information if the law requires it, or to protect people from harm (for example, reports of child sexual abuse material go to the authorities, see our Child safety standards).
How long we keep it
- Your account and content: until you delete them or delete your account.
- Reports about content: up to 12 months after they are handled, longer if the law requires it.
- Problem reports: up to 12 months.
- Anonymous yarn data: kept, because it can’t be linked to you.
Your choices and rights
- See and copy your data: Profile → Settings → Download a copy of my data.
- Correct it: edit your profile, posts, projects and designs in the app.
- Hide or delete things: delete any post, comment, message you sent, project or design.
- Delete your account: Profile → Settings → Delete my account, or see Delete your account.
- Block and mute other makers, and choose whether your projects are public.
Depending on where you live (for example the EU, UK, Türkiye under KVKK, or California), you may have further rights, such as to object to processing or to complain to your data protection authority. Write to myhookie.app@gmail.com and we will answer within 30 days.
We use your information because you asked us to provide the app (our agreement with you), for our legitimate interest in keeping hookie safe and working, and where the law requires it.
Children
hookie is for people aged 13 and older. We don’t knowingly collect information from children under 13. If you believe a child under 13 has an account, write to us and we will delete it.
Security
Data is sent over encrypted connections (HTTPS) and protected by Firebase security rules, so each person can only read their own private data. No system is perfectly secure, so please use a strong password.
Changes
If we change this policy we will update the date above, and tell you in the app if the change is important.